1. Introduction
Martin-Turbo is a dealer of new and remanufactured turbochargers, fuel injectors, turbocharger gaskets and mounting kits, other turbocharger parts.

As an important part of our business, we may collect and manage customer data. In this connection, we comply with Norwegian data protection laws and are obliged to protect and respect the privacy and rights of our customers. In particular, we act as “Data Controller” in relation to the information collected and processed by this website.

In order to provide you with accurate information about how we operate, we have developed this privacy policy. Together with any additional privacy statements you may see when you navigate this website, this privacy statement describes how we collect, manage, process, store and share information about you as a result of visiting this website. This privacy policy also provides information on how you can control how we use your data.

2. What information we may collect.
Generally speaking, we aim to collect information about you so that we can:

– fulfill orders you can place via this website,

– provide you with a high level of customer service and care,
– communicate with you effectively, whether it’s about your order or to make sure you don’t miss out on great promotions, offers and useful reminders.

The information we need for these purposes is known as your “personal information”. This includes name, home address, telephone numbers and email address. We collect this information in a number of different ways. For example, you can provide us with this information directly by filling in forms on this website or by corresponding with us by phone, email or post.

If you place an order with us, we may also collect your credit card details: however, we do not store this information on any of our systems.

Please note that when you use this website, we will not collect any particular categories of information about you (ie date of birth, details of your ethnicity, religion, health etc.).

 

3. Cookies
We may collect information about your general internet usage using a cookie file, which is stored on your computer’s hard drive. Cookies contain information that is transferred to your computer’s hard drive. They help us improve our website and provide a better and more personalized service. They enable us to:

Estimate our target group and usage pattern.
Save information about your preferences and tailor our site to your individual interests.
Speed ​​up your searches.
Recognizes you when you return to our site.
You can refuse to accept cookies by activating the setting in your browser that allows you to reject the setting of cookies. However, if you choose this setting, you may not be able to access certain parts of our website. Unless you have adjusted your browser settings to reject cookies, our system will issue cookies when you log into our site.
Please note that our advertisers may also use cookies, over which we have no control.
Our site saves the contents of your shopping cart if you have not completed a transaction. If you leave our website without placing an order, the system will remember the products you have placed in the shopping cart and send you a reminder by e-mail. We do this to give you the most seamless shopping experience possible. If you do not wish to receive these emails in the future, please let us know.

4. How long do we keep your information?
We will only retain your personal information for as long as is necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements.

Our data storage management procedures include retaining customer data for 3 years to support some of our partial warranties.

The email marketing unsubscribe feature will remove your information from marketing lists and confirmation of deletion will be sent to your email address.

Data Backup may take up to 60 days to remove certain data from the system.

We will take reasonable steps in accordance with Article 17 of the GDPR to comply with requests from data subjects.

5. How do we protect your information?
We take the protection of your data seriously and have implemented appropriate physical and technological safeguards to keep it safe. We limit access to personal data internally. Only employees who need the data to perform their duties have access to it.

We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. Your personal data may also be shared with trusted service providers acting on our behalf, who provide services such as: website hosting, website analytics and integration, online chat and ticketing, order fulfillment, data analysis including data customization, infrastructure provisioning, email marketing data, reviewing websites for our services, auditing services and other services that enable them to offer their services, our couriers who can deliver your orders, our partner sites and garage partner networks, third party providers who manage our secure payment platform and credit card processing.

We are based in Norway, but sometimes your personal data may be transferred outside the European Economic Area. If we do, we will ensure that appropriate safeguards are in place, for example by using approved contracts, unless certain exceptions apply.

 

6. Your rights.
You have certain rights over your personal data. These include the right to access a copy of your personal data or to have any of it transferred to you or another company in a standard electronic format. In certain circumstances, you can have your personal data corrected or deleted or limit our use of it. You also have the right to object to the way we use your personal data.

We want to ensure that your personal information is accurate and up-to-date. Therefore, if you believe that the information we hold about you is incorrect or incomplete, please email or write to us at the address below so that we can update our records.

If you have comments or questions about our use of your data, please contact us by email at: [email protected]